SHIPPING POLICY
Welcome to SENSE BY MEI! We are committed to delivering your orders in a timely and efficient manner. Our shipping policy is designed to provide you with a seamless shopping experience, ensuring that your products reach you in perfect condition.
Shipping Rates & Delivery Estimates:
- Standard Shipping
Estimated delivery time: Approximately 15 business days
Shipping cost: Free worldwide for all orders
- Delivery Times:
Standard shipping delivery estimate is 15 business days.
Delivery times may vary for some locations but generally, orders will be delivered within 15 business days. Live order tracking is available once shipped.
To conveniently track the status of your order, please visit our order tracking page: Order Tracking.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: SENSE BY MEI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: SENSE BY MEI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently ship worldwide. Shipping charges and delivery times for international orders vary based on the destination.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Contact Us: If you have any questions about this Shipping Policy, please contact us at services@sensebymei.com.